Blood Acquisition for Insurance Physicals; Back-up

I. Principle:

Typically, insurance agents either draw blood on prospective clients themselves for insurance physicals or contract with an outside source to provide this service. United Clinical Laboratories (UCL) is providing back-up phlebotomy services to insurance companies for difficult draws.

II. Protocol:

1. Background on Blood Acquisition for Insurance Companies:

A. An insurance agent may bring a prospective client to UCL for phlebotomy services in cases where the insurance agent or their contracted phlebotomist is unable to obtain a blood specimen from the client for the insurance physical.

B. UCL has agreed to collect blood specimens, and occasionally urine specimens under these circumstances.

C. The insurance agent may supply the tubes and collection devices, but these clients are often difficult draws and may require use of UCL syringes, butterflies and blood transfer devices.

D. The insurance agent will accompany the prospective insurance client and may take the specimens immediately, or he/she may return to pick them up at a later time.

E. UCL staff may be asked to centrifuge and process the specimens.

F. The signature of the UCL staff member that performs the phlebotomy is required on the insurance physical form included with the kit.

2. Charging for Back-up Phlebotomy Services:

A. Place an order in CLICS, on the prospective insurance client, for “Service Fee-Ins Co Draw” (code 6ID); this order is for tracking purposes:

a. The “Bill To” account is Outpatient (OP).

b. The “Order By” account is Outpatient (OP).

B. Print two copies of the Order Registration screen, when information is completed and just prior to entering the order, using the “Print Screen” function:

a. Send one copy with the payment to the Insurance Dept at Cathedral Square

b. Retain the second copy at the UCL collection site.

C. The insurance agent is required by UCL to pay cash, at the time of service, when back-up phlebotomy services are requested.

D. Complete a receipt for payment and give it to the insurance agent. Document the insurance agent and client names on the receipt.

E. Notify the UCL Insurance Dept that this transaction was a cash payment so no bill is sent.

 

i. December 2004 S. Hosch

 

CEO: